Terms of service

Please carefully read our terms and conditions.

These are the terms by which we display and sell goods to you, and by interacting with or purchasing goods through our website, you are agreeing to be bound by them.

Read the item description and shop policies before making a purchase; Submit appropriate payment for item(s) purchased; and Provided accurate shipping information to the seller.

The website www.jalg.me is operated by Esthete OÜ, usually trading under the name JALG. JALG is a Registered Trademark
We are registered in the Republic of Estonia under company number 10930496. Our registered office is Telliskivi 57-116, Tallinn, 10412, Estonia

Our main trading address is:
Telliskivi 57-116, Tallinn
10412, Estonia
Our VAT number is EE100831276

Personal Information, Privacy Policy & Cookies
Please read our privacy policy and information regarding cookies on the Privacy Policy page.
We retain information about customers under the 1995 EU Data Protection Directive and the European General Data Protection Regulation (GDPR), which came into law on 25th May 2018.

Goods
The goods we sell are described in writing and shown using photography, or in some cases computer-aided imagery.
We are not responsible if any information displayed is inaccurate, incomplete, or not up to date, however, we have made every effort to ensure that goods are described accurately.
We have also made every effort to display as accurately as possible the colors and images of our goods.
We cannot guarantee that your computer monitor's display of any color will be accurate.

Basis of Sale
The order process is set out clearly and simply on our website, and you are given the opportunity to edit or amend details that you have entered incorrectly, including product selection, quantities, delivery information, payment information, and contact information.
A contract of sale is only formed when you have completed the process of purchasing goods on our website and received an email from us confirming your order.

You must ensure this order confirmation is complete and inform us immediately if there are errors in it. We are not responsible for any inaccuracies or errors in an order placed by you, but will do our best to rectify the situation should you inform us of any errors immediately.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you through the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

We reserve the right to cancel any order that we or our merchant provider Stripe deem to be fraudulent or related to any kind of illegal activity. We may choose to pass on the details of any fraudulent activity conducted by you on our website to authorities.
We are selling to you as a consumer, and these terms and conditions only apply on that basis. If you are not a consumer, you must tell us.

In this case, we may give you the opportunity to enter into a contract as a business under separate terms that will be better suited to both parties.

Shipping
We ship the majority of goods via the courier companies DHL or DPD, or the Estonian postal service Omniva.
All goods purchased through our website are shipped from Estonia. An estimate of the processing and delivery time for different regions is displayed during the purchasing process. We cannot guarantee these estimates will be accurate and are not responsible for any delay to the delivery of goods. The cost of shipping, and the responsibility to pay any duties and taxes, vary depending on the region we are shipping to.

Full details regarding the responsibility and cost of shipping can be viewed on the Shipping & Returns page.
If you fail to take delivery of the goods at the chosen location, and the redelivery, return, or storage incurs any costs to us, we may pass these costs on to you.

Once the goods have been delivered you are the legal owner of them. You must, if practically possible, examine the Goods before accepting them.


Distance Selling
In line with EU regulation regarding distance selling, you have the ‘right to cancel your order up to 14 days after the date of delivery of goods. You do not have to give a reason for canceling, however, if the goods are not faulty then you are legally required to pay for their safe return to our chosen Estonia address within a reasonable length of time. If we have sent you the wrong goods, or they are faulty, then we will pay for the return of the goods. You must inform us in writing or via e-mail within the timeframe above should you wish to return any goods.

The easiest way to do this is by e-mailing cs@jalg.me

Our Returns policy can be viewed on the Shipping & Returns page.

Extortion
Extortion is prohibited on our webshop.

The following actions are examples of extortion:
A buyer leaves a negative review in an attempt to force the seller into providing additional items that were not agreed upon in the original transaction.

A buyer leaves a negative review in an attempt to force the seller into providing a refund, regardless of whether or not a refund is warranted.

A seller offers a buyer additional goods, services, or compensation in exchange for a positive review.

Conclusion
These terms are governed by EU law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by EU law. You and I both agree that the courts of the EU will have non-exclusive jurisdiction.