First and foremost, please rest assured that we are open and shipping orders as fast as possible. Over the holidays and due to related Black Friday promotions, the order volume is very high.
Also due to the current COVID-19 situation, we’ve implemented stringent social distancing measures at our warehouse. As a result, we have fewer people working which is also causing delays in our shipping process.
We do apologize that your order may take longer than usual to reach you but please know that we are doing our absolute best to ship out orders as quickly as we possibly can. We promise your JALG TV stand is worth the wait and we are immensely grateful for your patience and understanding.
For further information or questions, please feel free to email us at firstname.lastname@example.org.