Please contact us for more accurate information, and note that it may take up to 24 hours before you can track your order.
P.S. Always follow the tracking link provided first.
If you are the consignee and would like to change your delivery preference, please visitย https://delivery.dhl.com
Returns:
Please find the return label (DHL only) in the boxย and deliver the goods to your closest pickup location:ย https://locator.dhl.com/
The return shipping fee will be deducted from your refund accordingly.ย Please make sure details are not used (scratched).ย All goods must be returned safely and in their original packaging.ย If items arrive in perfect resale condition, we'll issue a refund. We cannot accept defective items.ย The products to be returned must be handed over to the courier within fourteen (14) days of the date you notified JALG of your decision to withdraw.
Yes,ย BRACKETS (for a soundbar or shelving plate) are included as a standard with every TV stand purchase.
*The soundbar featured in the images is not part of the product and is not for sale.
The shipping fee is determined at checkout and varies based on the product and destination. More information can be foundย HERE
The construction is highly sturdy, making tipping unlikely without external force, intentional movement, or an accident. However, for added security, we offer a safety kit with wall attachments, available for purchase in the accessories section.
Please check the product specs at the end of each product gallery.
PS: Some TV brands use M5 (or M4)-size screw holes, although the standard is usually M6 or M8, which are supported by our stand.
In such cases, customers purchased necessary adapters locallyย ADAPTER Before making the purchase, please double-check the TV VESA hole size first.
Please see an overview of the VESA standard and how to check your TV for compatibility here.
Most TVs with infrared receivers are compatible due to the receiver being located in the middle of the TV, and JALG is designed to support such TVs.
Some TVs, however, have the infrared receiver on the left or right side of the frame; therefore, the receiver might interfere with the JALG base, depending on the width of the TV's frame.
In order to avoid compatibility issues, please measure the distance of the infrared receiver from the side and compare it with JALG dimensionsย HERE
(2021 Samsung FRAME 43'' is not suitable due to the reason given above.)
Both versions (regular and XL) are suitable; it depends on your size preference. Please check and compareย HERE
There's a 3D tool in the product gallery that can be used to place the TV in your room (viewable on mobile only).
Theย www.jalg.meย website is primarily a consumer store. This means that VAT is always charged. You are free to place an order on behalf of a business, but it will be invoiced without a VAT deduction.
For B2B orders with VAT deduction, please contact us directly via the contact form or email us at info@jalg.me
JALG 42"-55" TV stands support soundbars with a maximum width of 840mm. The Sonos Beam soundbar fits with these TV stands.
The JALG XL Collection of 55"โ77" TV stand brackets mount larger soundbars, with a maximum width of 1,079 mm. The larger stands, therefore, are compatible with both Sonos Beam and Sonos Playbar soundbars.ย
(Sonos Arc is not compatible as it is slightly wider than supported measures.)
JALG 42"-55" TV stands are designed to safely and firmly support TVs up to 30kg (55 lbs) in weight. The JALG XL Collection of 55"โ77" TV stands firmly hold heavier TVs with a TV weight of up to 45kg (88.2 lbs).
The surface of BIRCH is more uniform and smoother than oak, whereas OAK has a beautiful and slightly visible natural wood pattern. Both are elegant and light-textured woods that are carefully processed and finished to perfection by hand.
The images may differ in appearance from the actual product..
We make every effort to provide our customers with products that look the same as the images displayed on our website pages.
However, please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly
from what is shown in one of our website images.
Sure, please email us at cs@jalg.me as soon as possible.
Please note: We cannot cancel or revoke the shipment when the carrier has already picked up the parcel from our warehouse. If you still need to cancel, then at the time of delivery, refuse to accept it, and it will be sent back to us. After we've received it we'll issue a refund.
Cancelling an order before it is shipped is free of charge, but once it is in the carrier system, handling and shipping fees will apply if the consumer makes such a decision.
We have no control over or ability to cancel such fees with the third-party service provider.
Such fees will apply in the event of a cancellation as well as for orders that go uncollected. Not from us, but rather from the carrier.
We do reimburse return fees if the goods are damaged or if we cancel the order for any reason.
The invoice download link can be found in your order confirmation email.
Smaller accessories and cables can be stored behind the TV. Please check setup samples HERE
Yes, a curved TV suits as well.
KLARNA Pay Later & Split Payment are available for customers residing in the Netherlands, Austria, Germany, Belgium,ย andย Finland.
For orders outside the EU, import duties are not included and are collected upon delivery.
On deliveries within the EU, you do not pay additional customs duties or VAT. Our prices already include the VAT rate of the EU country to which the order is sent. For deliveries outside the EU, our prices are displayed without VAT. You are responsible for the declaration and import duty and taxes for your package in countries outside the EU. The goods may be detained at customs, and the package may be affected by local taxes and duties, which we can not be held responsible for. Please be aware that the detention of your package at customs can delay shipment significantly. Should you find out that the package is detained, you should immediately contact the freight company.
No, the long legs from an XL stand are not compatible with a regular stand.ย
The mounting points and overall structure differ between the two versions.
